Maria Rosario Alcantara
Bachelor of Science in Computer Science
Work & Experience
Passenger Services Agent - Kuwait International Airport
Check-in passengers in their respective flights, assist passengers with special handling such as minors. Ensure that passenger's travel documents are complete and valid before accepting in the FLIGHT. Customer service agent for airline, special Kuwait government projects such as Belsalamah and Kuwait Mosafer (Kuwait).
Ticketing Supervisor - Cebu City Branch
Handling travel agency inquiries, help desk, cashiering, sales reporting consolidating sales deposit, group bookings, conduct interviews and trainings to newly hired employees, making rate sheets and office memorandum, office administrator.
Customer Service Agent and Reservations Agent
Reservations and ticketing, flight rebooking and refunds, check-in agent, load controller for Bombardier Q300 & Q300.