Admin Officer

Job Description

We are looking for an admin officer to join our fun and dynamic team. The successful applicant will be assigned to our visa consultancy service. As an admin officer, you will be responsible for being the first contact a new client has with our team. You will answer the phone for our team, gather initial application information from the client, and walk them through the next steps. You cannot be afraid of the phone, this job will entail that most of your day is on the phone.

This position requires time management, extreme organization, precise communication, data entry skills, the ability to build rapport quickly over the phone, and a positive attitude.

Top responsibilities:

• Create great first impression with all incoming phone calls
• Gathering accurate and thorough application details
• Manage client database
• Maintain client relationship by regularly follow-up
• Administrative assistance for all team members to increase efficiency

Job Duties:

• Answer the phone
• Gather application information over the phone with the client
• Manage lead to application conversions
• Scan and organize client documents into our shared folder
• Makes copies for clients and copies/scans/uploads files
• Quickly be able to build rapport to gain trust with our clients
• Assist the Loan Officer and team with other administrative duties as needed
• Database management
• Identify needs before we know we have them!

Position Requirements:

• High school diploma or equivalent
• Must be able to work 40 hours a week in the office
• Must be proficient in Word, Excel, Outlook and Microsoft office applications
• Must have excellent verbal and written communication skills
• Must have a positive attitude and a pleasant voice
• Must be driven, committed to excellence and excel at customer service
• Must be dependable, self-motivated and require minimal supervision

As part of the team, we offer a competitive benefits package.

We look forward to speaking with you soon about this amazing opportunity!

This Job Is Ideal for someone who Is:

• People-oriented
• enjoys interacting with people and working in a group
• enjoys taking on challenges, even if they might fail
• High-stress tolerance
• thrives in a high-pressure environment

For more vacancies, please visit JOBS
You may also reach us at our Facebook account